General

• Remember, you can always ask for and receive a private screening.

• Make sure medications are properly labeled (professionally printed label identifying the medication or a manufacturer's name or pharmaceutical label).

• It is recommended that you notify your airline in advance if you have special needs or need assistance at the airport.

• It is recommended that you notify your airline if you need an airline representative to accompany/help you to your gate.

• It is recommended that you check with your airline on the procedure for getting a pass/authorization for your companion/assistant to accompany you through the security checkpoint and to your gate.

• The limit of one carry-on bag and one personal item (e.g. purse or briefcase) for each traveler does not apply to passengers with disabilities medical supplies, equipment, mobility aids, or assistive devices.

• Mobility aids and assistive devices permitted through the security checkpoints include: canes, walkers, crutches, prosthetic devices, body braces, wheelchairs, scooters, augmentation devices, braille note takers, slate and stylus, service animals, and diabetes related equipment/supplies as specified below.

Mobility Disability

• As you proceed through the security checkpoint, don't hesitate to ask screeners for assistance with your mobility aid and carry-on items.

• It will expedite the screening process if you let the screener know your level of ability (e.g. whether you can walk, stand, or perform an arm lift).

• Inform screeners of any special equipment or devices that you are using and where this equipment is located on your body. This will help the screener to be careful of that equipment if a physical search is necessary.

• Let screeners know if you cannot remove your shoes when additional screening is necessary.

• If you can remove your shoes, ask screeners for assistance if needed.

• To expedite the process, ensure all bags and satchels hanging from, carried under or on your equipment are put on the x-ray belt for inspection.

• Ask the screener to reunite you with your carry-on items and assistive device once x-ray inspection is completed.

Hearing Disability

• If the screening process is unclear to you, ask the screener to write the information down, or look directly at you and repeat the information slowly.

Visual Disability

• Ask the screener to...

  • Explain the security procedures

  • Describe what will happen next

  • Let you know where the metal detector is located

  • When you will be going through the metal detector

  • Let you know when there are obstacles you need to avoid
    

• Let the screener know when you need someone to escort you through the screening process.

• Notify screener if x-ray inspection (i.e., braille note takers) will harm the equipment you may be using. Ask for your device to be visually and physically inspected instead of x-ray inspection.

• Ask the screener to reunite you with your carry-on items and assistive device once x-ray or physical inspection is completed.

• Ask the screener to reunite you with your computer or electronic items that required additional screening.

• Ask the screener to verbally direct you toward your gate once the screening process has been completed.

Service Animals & Guide Dogs

• There is no documentation required to take your service animal through the security screening checkpoint.

• The service animal/guide dog and its belongings will require a physical inspection (i.e., whether they walk through the metal detector together or the animal walks in front or behind the user with the user continually maintaining control of the animal with the leash, harness/halter, etc.).

• Advise the screener on how to best screen your service animal or guide dog.

• This inspection includes: the animal and it's belongings (collar, harness, leash, backpack, vest, etc.).

• Ask the screener to not take off the animals' belongings during this inception since this is a sign to the animal that they are off work.

• Service animals/guide dogs should not be separated from their owner.

Hidden Disability

• Passengers with a hidden disability can, if they chose, advise screeners that they have a hidden disability and may need some assistance or need to move a little slower than others.

• Family members or traveling companions can also advise screeners when they're traveling with someone who has a hidden disability, which may cause that person to move a little slower, become agitated easily, and/or need additional attention.

• Notify screeners if you have special equipment that cannot go through the x-ray machine. Request a physical/visual inspection of your equipment instead of x-ray inspection.

• Notify screeners if you need to sit down before the screening process is completed.

  Persons With Diabetes

  • Notify the screener that you have diabetes and are carrying your supplies with you.

  • Make sure insulin (vials or outer box of individual doses), jet injectors, pens, infusers, and preloaded syringes are marked properly (professionally printed label identifying the medication or manufacturer's name or pharmaceutical label)

  • There is no limitation on the number of empty syringes that you will be allowed to carry through the security checkpoint; however you must have insulin with you in order to carry empty syringes through the checkpoint.

  • Lancets, blood glucose meters, blood glucose test strips can be carried through the security checkpoint.

  • Notify screeners if you're wearing an insulin pump and ask if they will visually inspect the pump since it cannot be removed from your person.

  • Insulin pumps and supplies must be accompanied by insulin with professionally printed labels described above.

  • If possible, advise screeners when/if you are experiencing low blood sugar and are in need of medical assistance.

  Persons With Pacemakers

  • It is recommended that individuals with a pacemaker carry a Pacemaker Identification Card (ID) when going through airport security.

  • A Pacemaker ID card is typically issued by your doctor or hospital where you received your implant.

  • This ID card may be helpful when you are trying to clear airport security.

  • Advise the screener that you have an implanted pacemaker, show the screener your pacemaker ID, if you have one, and ask the screener to conduct a pat-down inspection of you rather than you walking through the metal detector or being hand-wanded.

Assisting  Devices

• Notify screener if x-ray inspection will harm your equipment. Ask for your device to be visually and physically inspected instead of x-ray inspection.

• You can ask for a private screening for the visual and physical inspection of your prosthetic device and/or body braces.

• Crutches, canes, and walkers will need to go through the x-ray machine.

• If equipment cannot fit through the x-ray, then the screener will perform a visual and physical inspection of your equipment.

• Collapse canes whenever possible before they are put on the x-ray belt.

• Ask for assistance with your device(s) if needed.

• You should not be asked to remove your prosthetic device or body brace for it to undergo x-ray inspection. Prosthetic devices and body braces should be visually and physically inspected once you have walked through the metal detector.

• Screeners will need to see and touch prosthetic devices and body braces as part of the physical and visual inspection.